Code of Conduct

If you have a concern about the application of our Values, Code of Conduct and / or the Corporate Policy of the Prodeco Group, it can be sent to the following channels: 

  • Code of Conduct

    CodigodeConducta@grupoprodeco.com.co
    Email
  • Compliance officer

    Juan Pablo Rugeles - Principal
    juan.rugeles@cerrejon.com
    Email Juan Rugeles
  • Compliance officer

    Omar Fernando Pineda - Suplente
    omar.pineda@cerrejon.com
    Email Omar Pineda

Judicial notifications

Grupo Prodeco has provided the following email to the attention of judicial notifications: 

Notificacionjudicial@grupoprodeco.com.co

  • Judicial Notifications

    *The size limit for attachments this account can receive is 30 megabytes, including the body of the email. If your email exceeds this limit, please split the information and send several messages, otherwise your email will be rejected by the system.
    Email*

Teams

  • Press office

    Communications Department
    Johana Arjona
    Johana.arjona@grupoprodeco.com.co
    Email
  • Suppliers

    Concerns and requests from suppliers will be attended through the following email: 
    Portal.proveedores@grupoprodeco.com.co
    Email
  • Community Service Channels

    Main gate of the Sociedad Portuaria Puerto Nuevo S.A. (Ciénaga, Magdalena) 
    Email: atencioncomunidades@grupoprodeco.com.co
    Email

Complaint channels

We are committed to transparency in all our operations and transactions.

Report any irregular act through our available channels:

  • Toll-free phone

    Free line: 018000 815 415 
    Line 2: (605) 3092429
     
  • Email

    Codigodeconducta@grupoprodeco.com.co
    Email
  • Web

    https://glencore.raisingconcerns.org/  
    Link

It also has other channels to report acts of corruption and transnational bribery:

  • Acts of Corruption

    National Transparency Secretariat
    View more
  • Transnational Bribery

    Superintendence of Companies
    View more

.